This page provides a detailed explanation of how CardGames collects, uses, and protects your personal information. We recommend reading it before using the platform.
How CardGames Protects Your Data — The Key Points in Plain Language
At registration, we collect your name, email address, phone number, and date of birth. During KYC, a photo of your ID document is required. For payments, your bank or mobile banking details are collected.
All data is protected with 256-bit SSL encryption. Firewalls and regular security audits are in place to prevent unauthorised access to our servers.
CardGames never sells your personal information to advertisers or third parties. Your data is used only to the extent necessary for operating our services.
You can view, update, or delete your personal information at any time. Opting out of marketing communications is quick and straightforward.
CardGames uses cookies to improve site performance and user experience. You can manage your cookie preferences through your browser settings.
Any privacy-related questions or complaints can be sent directly to the CardGames data protection team. You can typically expect a response within 72 hours.
CardGames (cardgames.top) places the highest importance on your privacy. This Privacy Policy is written to inform you what types of information are collected when you use our website, create an account, or play games — why that information is needed and how it is kept secure.
This policy applies to all CardGames services — the main website, gaming platform, mobile version, and customer support channels. By using the platform, you are considered to have accepted this Privacy Policy.
In plain terms: CardGames never sells your data, never collects it unnecessarily, and never shares it with anyone without your permission.
CardGames only collects information that is necessary to provide its services. This is broken down into three categories below:
Registration & identity information:
Financial information:
Automatically collected information:
CardGames will never ask for your mobile banking PIN, password, or OTP. Any such request is fraudulent — please report it to support immediately.
CardGames uses the information it collects solely for the following purposes:
| Purpose of use | What information is used | Legal Basis |
|---|---|---|
| Account creation & management | Name, email, phone, address | Contractual necessity |
| Payment processing | Mobile banking details, transaction history | Contractual necessity |
| Age & Identity Verification | Date of birth, ID document photo | Legal Obligations |
| Fraud & money laundering prevention | Transaction patterns, IP address | Legal Obligations |
| Customer support | Contact details, account history | Legitimate interest |
| Marketing & Promotions (Optional) | Email, phone number | Your Consent |
| Site performance improvement | Browsing logs, cookie data | Legitimate interest |
CardGames upholds the highest industry standards to keep your data safe. All information is stored in encrypted form on secure servers that undergo regular security audits.
Please note: Keep your account password strong and never share it with anyone. Always log out after ending a session on a personal device.
CardGames does not sell, rent, or permit the commercial use of your personal data by any third party. However, we work with a limited number of trusted partners where necessary to deliver our services:
CardGames has a Data Processing Agreement (DPA) in place with each partner, ensuring limited use and protection of your information.
CardGames uses cookies and similar technologies on its website to enhance your browsing experience and maintain platform security. Cookies are small text files stored in your browser.
Types of cookies used by CardGames:
You can delete cookies or block new ones at any time through your browser settings. Note that disabling essential cookies may cause issues with account access or payments.
CardGames believes every player should have full control over their own data. Your rights are detailed below:
CardGames services are strictly for users aged 18 and above. We do not knowingly collect any information from anyone under the age of 18.
If a minor accidentally creates an account and this comes to our attention, that account and all associated data will be deleted immediately. If a parent or guardian believes their child has registered on CardGames, please contact support right away — prompt action will be taken.
Use a strong password and keep your login credentials private to prevent younger family members from accessing your account.
CardGames reserves the right to update this Privacy Policy as needed. For any significant changes:
Continuing to use the platform after any changes takes effect means you have accepted the updated policy. If you do not agree with the new policy, please submit a request to close your account.
Last updated: January 2026. Version: 3.1
For any questions, complaints, or requests regarding data protection, you can reach CardGames' Data Protection Officer at:
Email: support@cardgames.top
Response time: Responses are typically provided within 72 hours.
Live chat: 24/7 support is available in Bangla.
If a privacy complaint is not resolved, you may also escalate it to the relevant data protection authority. CardGames respects your rights and takes every legitimate complaint seriously.
Sharing personal information online is a matter of trust. When you create an account on CardGames, you provide your name, phone number, and a photo of your ID — that is no small thing. We understand how much that trust means. Protecting it is the very foundation of CardGames' Privacy Policy.
Data security is a concern many players in Bangladesh have when using online services. Will sharing your bKash number mean it ends up with someone else? Could your ID photo be misused? CardGames wants to be clear — no. Your bKash number is used solely to process payments, and your ID photo is used only to verify your age and identity. There is no way either can be used for anything else, because the technical infrastructure is built to prevent exactly that.
All data stored on CardGames is protected with 256-bit SSL encryption. This means your information is encoded in such a way that it cannot be read without the correct decryption key — not by outside hackers, and not by unauthorized CardGames staff. Every access by employees who can view data within the system is logged, and any anomalies trigger automatic alerts.
Many people may not be aware that selling mobile banking users' data to marketing companies is a common revenue stream for some platforms. CardGames does not operate that way. Our revenue comes from players' gaming activity — not from selling data. This simple principle is what sets CardGames apart from many other platforms.
Cookies are a concern for many users. CardGames keeps its cookie policy straightforward — essential cookies are those the site cannot function without, and all others can be turned off at your discretion. You can manage cardgames.top cookies through your browser settings. We never place cookies that track your activity on other websites.
CardGames fully recognises your right to control your own data. At any time, you may request a copy of all information held in your account, correct any inaccurate data, unsubscribe from marketing emails, or request deletion of all your data. Every request is processed within 30 days, and you will be clearly informed if any data must be retained and why.
CardGames believes privacy is not just a legal obligation — it is an ethical responsibility. Millions of players across Bangladesh trust us with their information, and honoring that trust is our greatest commitment.
Frequently asked questions about offers and leaderboards
Enjoy gaming on CardGames with your data fully protected. Registration is free and you can get started from as little as ৳50.
18+ | Play Responsibly | Responsible Gaming Policy